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Talent management

The rise of employee upskilling in the workforce

Talent management

Employee upskilling is the process of empowering your workforce with new skills and knowledge to enhance their current performance and prepare them for future challenges. Unlike traditional training methods that focus on a specific task or tool, upskilling takes a broader approach. It equips employees with versatile skills and knowledge applicable across various aspects of their roles and even beyond. Imagine, for instance, providing your marketing team with training in data analytics.

This new skill set empowers them to make more informed decisions based on concrete data, leading to more effective marketing campaigns. This is just one example of how upskilling can revolutionize the way your team operates.

Defining upskilling in the modern workplace

Upskilling has become more than just a buzzword. It is an essential strategic investment for any organization looking to stay ahead of the curve. We can define upskilling as a continuous process of learning and development that helps employees acquire new skills, deepen existing ones, and adapt to evolving job requirements.

Upskilling is not limited to technical skills either. It encompasses a wide range of skills such as:

  • Technical skills: Cloud computing, data analysis, artificial intelligence, software development
  • Soft skills: Communication, problem-solving, critical thinking, creativity.
  • Leadership skills:  People management, strategic thinking, decision-making, delegation.

By providing employees with opportunities to develop these skills, organizations can create a more versatile and adaptable workforce ready to tackle the challenges of the future.

The growing importance of upskilling in the digital era

The digital revolution is transforming industries at an unprecedented pace. Automation, artificial intelligence, and machine learning are changing the skills needed for the jobs of today and tomorrow. The World Economic Forum’s “Future of Jobs Report 2020” estimates that by 2025, automation will displace 85 million jobs globally. However, it also predicts that 97 million new jobs will emerge in the same timeframe, requiring new skill sets aligned with this technological shift.

This data underscores the urgency of upskilling for both employers and employees. By investing in upskilling initiatives, organizations can:

  • Bridge the skills gap: Address the growing gap between the skills employers need and the skills available in the workforce
  • Increase employee retention: Show employees they are valued and invested in, leading to increased job satisfaction and reduced turnover.
  • Boost innovation and productivity: Equip employees with the latest tools and knowledge to drive innovation and efficiency within the organization.

As we delve deeper into the digital age, the importance of upskilling will only continue to grow.

Young female programmer working in office at night

The compelling benefits of upskilling for employees and employers

Investing in upskilling training yields significant advantages for both employees and employers. Let’s delve into the multifaceted benefits that make it such a compelling proposition.

Boosting employee engagement and retention

Providing employees with opportunities to enhance their skills demonstrates a strong commitment to their growth and development. This commitment fosters a sense of loyalty and appreciation, leading to increased employee engagement and reduced turnover rates. When employees feel valued and supported, they are more likely to be satisfied with their jobs and remain with the company.

Filling the skill gaps within organizations

Rapid technological advancements and evolving industry demands often create skill gaps within organizations. Upskilling training equips employees with the necessary competencies to bridge these gaps, ensuring that the workforce remains agile and adaptable. By investing in upskilling, companies can leverage their existing talent pool and reduce their reliance on external recruitment.

Enhancing competitive advantage and future-proofing workforces

In today’s competitive business landscape, organizations that prioritize upskilling gain a significant competitive edge. By continuously developing their employees’ skills, companies can innovate faster, adapt to market changes more effectively, and deliver exceptional customer experiences. Upskilling also helps future-proof workforces by preparing them for the jobs of tomorrow.

Attracting top talent by promoting a culture of continuous learning

A company that embraces a culture of continuous learning becomes highly attractive to top talent. Prospective employees are increasingly seeking organizations that prioritize their professional development and provide them with opportunities to expand their knowledge and skills. By showcasing a commitment to upskilling, companies can attract and retain the best and brightest minds in their respective industries. Research shows that companies investing in training experience a significant increase in sales and gross profit per employee: a 57% increase in sales and a 37% rise in gross profit per employee. Moreover, 59% of employees underline that corporate training contributes to their overall job performance.

Upskilling vs. eeskilling: Understanding the difference and its strategic importance

Professionals need to constantly adapt and acquire new skills to stay competitive. Two popular approaches are often discussed: upskilling and reskilling. While these terms are sometimes used interchangeably, they represent distinct approaches to professional development.

Understanding the difference between these two concepts is crucial for both individuals and organizations looking to thrive in the future of work.

Let’s break down each concept:

  • Upskilling refers to the process of acquiring new skills or knowledge to enhance your existing abilities and advance in your current career path. Imagine you’re a marketing professional who excels in traditional marketing strategies. Upskilling in this context would involve learning digital marketing techniques, such as SEO and social media marketing, to stay relevant and progress within the marketing domain.
  • Reskilling, on the other hand, involves learning entirely new skills to transition into a different career path altogether. Consider a cashier at a supermarket who wants to pursue a career in software development. This individual would need to undergo reskilling to acquire programming languages and software development methodologies required for the desired career change.

The role of technology in skill demand

Technology presents both opportunities and challenges. While it has ushered in a range of novel professions, it has also rendered some roles redundant. This swift technological evolution has resulted in a disparity between the demand for specific skills and their availability, underscoring the imperative for upskilling.

Technology presents both opportunities and challenges.

Benefits of employee upskilling

Ever wondered why companies are so keen on upskilling their employees?

Boosting employee morale and engagement

When employees discern that their company is genuinely committed to their developmental journey, it fosters a profound sense of appreciation and belonging.

This investment in personal and professional growth goes beyond merely imparting new leadership skills; it resonates on a deeper, more emotional level.

Upskilling initiatives serve as tangible evidence of a company’s faith in its workforce. By providing opportunities for skill enhancement, organizations are not just preparing their teams for future challenges, but also instilling in them a renewed sense of purpose and self-worth.

Such endeavors often lead to heightened confidence, as employees feel better equipped to handle their roles and contribute meaningfully to the organization’s objectives.

Furthermore, the psychological impact of upskilling is noteworthy. When employees perceive that they are regarded as valuable assets, their morale receives a significant boost.

This positivity translates into increased enthusiasm, dedication, and overall engagement with their tasks.

A content and motivated employee invariably becomes a proactive and productive member of the team, bringing forth innovative ideas, displaying collaborative spirit, and driving the organization’s success.

Increasing organizational productivity and profitability

By upskilling employees, companies can fill skill gaps internally rather than hiring externally. This not only saves on recruitment costs but also increases productivity. Plus, project calendar employees can better manage their tasks and deadlines and improve their productivity. After all, a well-trained employee can take on more complex tasks, right?

Navigating challenges: Overcoming common pitfalls in upskilling initiatives

Let’s be real for a second – even with the best intentions, upskilling initiatives can hit a snag.  It’s not always smooth sailing. One minute you’re excited about learning something new, the next you’re battling a wave of challenges. But hey, that’s just part of the journey, right? The important thing is to identify and address these common pitfalls head-on.

One of the biggest hurdles? Burnout.  Think about it: you’re already juggling work responsibilities, and now you’re adding extra layers of learning to your plate.  It’s no wonder that Forbes reports, “76% of employees sometimes experience burnout on the job, and 28% feel burnout “often” or “always”.”  So how do we navigate this potential burnout trap? That’s where strategic planning and a focus on employee well-being come into play.  More on that in a bit!

Real-world examples of successful employee upskilling

Degreed journey with employee upskilling

Workers are becoming increasingly cognizant of the evolving demands of the current job and market. With the realization that their existing skill sets may not be sufficient for the future, there’s a growing eagerness among employees to bridge their skills gaps to remain pertinent in their professions.

As Kelly Palmer from Degreed and Aaron Hurst, the CEO of Imperative, note, a vast number of employees are keen on expanding their skill sets while on the job.

Yet, there’s a noticeable lag when it comes to corporate investments in learning and enhancement programs tailored for employees.

Deloitte’s 2020 Global Human Capital Trends Report offers a telling statistic: a mere 17% of the surveyed organizations have made substantial investments in initiatives focused on AI-specific skill development. Such underinvestment poses risks, potentially sidelining both employees and their organizations from future opportunities and advancements.

In the current competitive landscape, prioritizing the training of existing staff to bridge skill deficiencies is not just beneficial but crucial for an organization’s sustained growth and relevance.

As highlighted by Carol Patton at Human Resource Executive, upskilling or reskilling initiatives have evolved from being mere trends to becoming essential strategies that propel and uphold a company’s expansion.

However, several challenges deter companies from wholeheartedly embracing reskilling and upskilling programs. Siddhartha Gupta, the CEO of Mercer Mettl, points out some of these hurdles, which include:

  • Pinpointing the precise skills that need enhancement.
  • Allocating dedicated time slots for employee training sessions.
  • Setting aside sufficient funds for comprehensive learning and development initiatives.

Nevertheless, with a well-structured strategy, organizations, regardless of their size, can successfully implement and benefit from reskilling and upskilling programs. Several trailblazing organizations offer valuable insights into how to effectively roll out such initiatives, providing lessons and blueprints for others to emulate.

How Orange embraced the upskilling wave

Overview

Orange, a frontrunner in the telecommunications sector, embarked on a transformative journey with DevSkiller. Their mutual endeavor?

To ensure that Orange’s workforce was primed and ready for the future challenges and shifts within the company’s evolving digital strategy.

Objectives

  • Skill Maximization: Equip employees with the requisite skills, ensuring they reach their maximum potential.
  • Boosting Job Satisfaction: A keen focus on enhancing employee contentment and, consequently, retaining them for longer.
  • Alignment with Vision: Syncing individual employee growth trajectories with overarching company goals.

“Here at Orange, our initiative is central to our human capital strategy. Through meticulous planning in the skills management process, we aim to leverage high-quality data. This ensures our training and internal mobility programs resonate with our business goals.”

Challenges faced

  • Innovative transition: Orange’s journey entailed pivoting from traditional telecom services to embrace avant-garde technologies such as 5G and IoT. All this while ensuring they remained a potent force in a rapidly evolving market landscape.
  • Skill alignment: One significant hurdle was ensuring that the skills of the employees were in sync with the company’s digital aspirations, making them adept at catering to the dynamic demands of the telecom industry.
  • Employee satisfaction: Orange was keen on amplifying employee contentment. Their strategy? Provide incisive assessments, holistic onboarding experiences, and avenues for self-assessment and career progression.
  • Addressing skill gaps: It was imperative for Orange to pinpoint skill deficiencies within their ranks and address them, ensuring their workforce was future-ready.
  • Managerial support: Ensuring managers had the requisite tools and backing to execute the digital talent strategy, thus fueling business expansion, was pivotal.

“When we initiated DevSkiller Upskilling platform, our plan was to roll it out for 200 of our employees. The response was overwhelming, leading us to expand the pilot program by a staggering 4 times.” – Anna Got, Culture Change Manager, Orange.

Solution deployed

Orange ushered in DevSkiller, a robust skills management platform. The aim? Seamlessly meld training and internal mobility schemes with business aspirations. DevSkiller offered a plethora of features, from skill development to market benchmarks, ensuring Orange had a pulse on skill trends. The initiative, ‘SkillsUp’, powered by DevSkiller, was instrumental in identifying and bridging skill gaps, ensuring every employee was equipped to excel.

Outcomes

  • Employee engagement: A whopping 98% completion rate for onboarding sessions, indicative of high employee enthusiasm and allegiance.
  • Visibility and future planning: An impressive 95% of employees mapped out their skill trajectories, paving the way for enhanced future planning.
  • Career development engagement: Employees showcased their commitment to self-growth, with an average self-assessment time of 21 minutes.

By harnessing the prowess of DevSkiller, Orange not only ensured they were future-ready but also fostered an environment where employees felt valued, skilled, and aligned with the company’s vision.

The future of employee development: Trends in upskilling and continuous education

The future of work is here, and it demands a workforce equipped with the skills to navigate its complexities. The skills gap is a growing concern for organizations, with a staggering 94% of today’s workforce expected to lack the skills needed to do their job effectively by 2030. This skills gap presents a significant challenge for businesses striving to innovate and stay ahead in a competitive landscape. 90% of respondents have or expect to experience skill gaps within their organizations in the next few years, highlighting the urgency for effective employee development initiatives.

In response to this pressing need, upskilling and continuous education have emerged as essential strategies for organizations to cultivate a future-ready workforce. Companies are increasingly investing in these programs to bridge the skills gap and empower their employees with the competencies needed to thrive in the digital age.  Let’s delve into the trends shaping the future of employee development:

1. The rise of skills-based organizations: Moving beyond traditional roles and titles, organizations are adopting a skills-based approach to talent management. This transition involves identifying, assessing, and developing skills critical for organizational success. Platforms like DevSkiller TalentBoost exemplify this shift. Using state-of-the-art skills ontologies, TalentBoost maps over 3,000 digital and IT skills, allowing companies to gain a comprehensive understanding of their employees’ capabilities.

2. Data-driven development: Data analytics is transforming how organizations approach employee development. By leveraging data insights, companies can identify skill gaps, personalize learning pathways, and measure the effectiveness of their training programs. DevSkiller’s TalentScore, with its cutting-edge analytics, provides organizations with the insights needed to make informed decisions about talent development.

3. The demand for personalized learning:  Recognizing that every employee has unique learning preferences and needs, personalized learning experiences are gaining traction. This approach empowers employees to learn at their own pace and focus on developing skills directly relevant to their career aspirations.

4. The growing importance of soft skills: While technical skills remain crucial, soft skills – such as communication, collaboration, critical thinking, and problem-solving – are becoming equally important in today’s workplace.

5. Integrating learning into the flow of work:  Gone are the days of traditional classroom-based training.  Modern employee development emphasizes integrating learning seamlessly into the daily workflow. Microlearning platforms, on-demand training modules, and mentorship programs offer employees accessible and convenient ways to acquire new knowledge and skills.

By embracing these trends and investing in comprehensive employee development programs, organizations can equip their workforce with the skills needed to navigate the future of work successfully.

Conclusion

Investing in employee upskilling is no longer a luxury but a necessity. By equipping employees with the skills they need, companies can ensure their long-term success. So, are you ready to invest in your employees’ potential?

Discover how DevSkiller upskilling tool can help you.

Schedule a demo with one of our product experts or watch this quick 5-min demo video to find out more.

FAQs

  • What is employee upskilling?

 Upskilling refers to the process of teaching employees new or advanced skills.

  • Why is upskilling important?

It helps bridge the skills gap, boosts employee engagement and morale, and increases organizational productivity.

  • How do companies identify which skills to focus on?

By aligning upskilling with business goals and regularly assessing skill needs.

  • Can small businesses implement upskilling?

Absolutely! There are numerous online platforms that offer affordable training programs.

  • Is upskilling a one-time activity?

No, it’s an ongoing process due to the ever-changing nature of the business landscape.

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